Request IQM keyfile from Infor Support

Request IQM keyfile from Infor Support

IQM keyfile request from Infor

 

From Concierge, on the side near the bottom choose Software Key, Software Key Request.

 

In the Key system area choose Visual: IQM – Visual

In the Key request reason choose Version Upgrade – Production

 

Enter in contact info and choose next:

 

A screenshot of a computer

Description automatically generated

 

 

In the key length area choose permanent.

In all the lines below choose Yes Key Required, and click Next:

A screenshot of a computer

Description automatically generated

 

Host Name is the database name (like IQMDEV_App)

Server Name is the SQL server name and instance (like SQLSERVER\DEV)

 

Then click Submit.


    • Related Articles

    • Upload customer database to Infor Support - SFTP

      See attachment for full steps on uploading a customer database to the Infor support site using FileZilla or similar SFTP client.
    • Logging an Incident with Infor Support

      1) Login to Infor Concierge at: http://concierge.infor.com/ Note: *If you do not have login credentials for Infor Concierge, your internal company Infor Support Portal Administrator will need to add you as a user to your account to create your Infor ...
    • Maximum Request Length Exceeded

      To correct this error, edit the "Web.config" in the root directory of Launchpad and add / edit the httpRuntime node to allow bigger file sizes to be uploaded: maxRequestLength is in KB executionTimeout is in seconds
    • Upgrading Synoptix from version 6 to version 8 - need Compusoft Support

      When upgrading Synoptix from an older version to 8, you may need CompuSoft support if the converter program won't run. You will have to schedule via their website (Calendly - Synoptix Technical Support) , or send an email to ...
    • Windows Server end of support and Microsoft 365 Apps

      Windows Server end of support and Microsoft 365 Apps Article 07/08/2022 Important Microsoft 365 Apps isn't supported on Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, or Windows 2022. Using Microsoft 365 Apps on older, ...