Visual to Avalara Mapping

Visual to Avalara Mapping


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    • Use Single Sign On in Visual

      If you get the above error when trying to log into Visual, create a shortcut pointing to VM.exe (or copy an existing shortcut to it). Right-click the shortcut and go to Properties, and at the end of the Target field, add a space and "-SYSADM" (no ...
    • Error while Launching Visual - "Cannot find specified protocol entry"

      If the following error is encountered while trying to launch Visual, check if there are any ODBC connections with the same name as the database name specified for the Visual connection. ...
    • Synergy Tax Version info

      To Find the version of Synergy Tax. Launch Visual Manufacturing Navigate to Sales > Customer Maintenance > Macros Menu >Tax Configuration The bottom of the Tax Configuration Screen will have the version number.
    • Tax Version Number

      To get the version number of Tax that the customer is using, go into the Visual directory of the server that tax is running on (e.g. "E:\Visual"). From there, go into \Localapps\Webservices\SynergyTax and run WebAppUpdateUtility.exe. A window will ...
    • Bar Code Labor Ticket Entry not scanning correctly through Remote Desktop Session

      Description: Barcode scanner is not scanning properly when using Remote Desktop Session (RDS) to access Bar Code Labor Ticket Entry but works fine outside Visual.  Resolution: Issue was fixed by editing Remote Desktop Connection and setting Apply ...